Next, check if the folder is synchronized and if new items are received in it. Now, switch to the General tab and click on the option Empty Cache. Right-click on the respective Exchange folder, which is not synchronizing, and click on the Properties option. Here is the fix.įirst, ensure that there is a connection between Outlook for Mac and Exchange Server. This method works when any specific folder is not synchronizing, but the rest of the Exchange folders synchronize with Outlook. Here, select the identity you want to recreate and click the Rebuild option to create it. Then, click on the Outlook application with the Alt key on hold to start the Microsoft Database Utility app.
Take a backup of the Identities folder of Outlook for Mac in C drive. To fix this issue, you should perform the troubleshooting as explained here.įirstly, close all the Outlook for Mac-related processes currently running on the system. If selected, unselect it and check if the synchronization is better now.
Go to the Outlook menu and check if the Work Offline option is selected or not. It is the most basic check that you can perform before pursuing any other method. Read Also: What Outlook for Mac Users can do when their Exchange mailbox is full? Fix Exchange synchronization issues in Outlook for Mac Now, as you know the main reasons behind the issue, we will provide you with some ways to get out of this issue.
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